Doula Policies

• Only two Birth Assistance services are booked per month to allow for proper attention for each individual client. (Services are booked on a first come basis.)
• A signed Doula contract and the retainer of %40 are due to be considered a client of Palm Springs Doula and to retain your due date month.
• Under no circumstances will services be provided for smoking pregnant mothers or families who smoke in their homes and/or vehicles.
• I refrain from giving clients any kind of holistic medicines, herbs or medicinal remedies or prescription or over the counter medicines or drugs of any kind, as I am not licensed to do so, and administration of these could be considered practicing medicine without a license. 
• My opinions are my own. I am a Doula and not a health care practitioner. Clients sign wavers that release myself, Rebecca M., Palm Springs Doula, and its subcontractors from all liability, in that clients are responsible for taking responsibility for their own health and the health and well-being of their baby.
• Under no circumstances can I drive a client to the hospital during labor for liability reasons. 

Privacy

1. Introduction. 
Thank you for visiting the Palm Springs Doula (“Palm Springs Doula" or "Doula”) website ("Site"). This Privacy Policy details certain policies implemented throughout Palm Springs Doula and affiliates and subcontractors governing Palm Springs Doula’s use of personally identifiable information about customers, potential customers, and users provided to Palm Springs Doula via this Site, registration forms for Palm Springs Doula’s membership or otherwise provided from our subcontractors and third party affiliate entities. 
PLEASE READ THIS PRIVACY POLICY BEFORE USING THE SITE. By accessing the Site, using the Site or by clicking on a box that states you accept or agree to this Privacy Policy, you are agreeing to comply with and be bound by the following Privacy Policy. This Site is intended for entertainment purposes only and for users 18 years of age or older. If you are between the ages of 13 and 17, please make sure to have your parent or legal guardian review and discuss the Privacy Policy with you as well as Palm Springs Doula’s Terms of Use and any other legal notices posted on this Site. If you do not agree to this Privacy Policy of use and/or not yet 18 years of age, please do not view, access, or otherwise use this Site. The terms “ Palm Springs Doula” or "Doula" or “us” or “we” or “our” or "I" refers to Rebecca M., or Palm Springs Doula. Palm Springs Doula's, the owner of the Site, and its subsidiaries, affiliates, partners, agents, attorneys, officers, directors, employees. The terms “you” or “your” refer to the user or viewer of the Site. The terms “use” or “using” in this agreement refers to any time when an individual (a “user”), directly or indirectly, (a) accesses or attempts to access, displays, views, prints or copies from the Site, (b) receives, transmits or exchanges data with the Site or with the Site’s users, (c) registers an account with the Site or registers for a Palm Springs Doula class, schedules a service, or purchases any other product or service via the Site, or (d) in any way utilizes, benefits from, or interacts with any feature, function, service of the Site for any purpose. 
2. Privacy Policy Updates. Due to the Internet's rapidly evolving nature, Palm Springs Doula may need to update this Privacy Policy from time to time. Palm Springs Doula reserves the right to change, modify, or otherwise alter our Privacy Policy at any time and at our sole discretion without specific notice to you. Palm Springs Doula will post any updated Privacy Policy on our Site so you are always aware of what personally identifiable information we may collect and how we may use this information. Palm Springs Doula encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or continued provision of personally identifiable information to us or our subcontractors will be subject to the terms of the then-current Privacy Policy and shall constitute your acceptance and acknowledgement of the then-current Privacy Policy. 
3. Information Collection and Use. 
You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to register for an account or a Palm Springs Doula class, or we may invite you to submit questions or comments or request information, subscribe to newsletters, and participate in surveys, questionnaires, promotions, sweepstakes or contests. Due to the nature of some of these activities, we may ask that you complete and submit an online form with personally identifiable information such as your name, username, email address, and other contact information. In order to schedule a class or purchase any other product or service through the Site, you may be required to provide a credit card or debit card number, expiration date and authorization code, which is forwarded to our payment processor. You may refuse to submit any personally identifiable information through the Site in which case you can still view certain aspects of the Site but will not be able to participate in certain services offered by the Site.   Palm Springs Doula may use your personally identifiable information to enroll your child in a class, deliver certain services, products or information you have requested, verify your authority to enter certain password protected areas of the Site, send you notices for products and/or services that you have used or that may be of interest to you, send you newsletters, and improve the content and general administration of the Site.  You should not provide any personally identifiable information, register for an account or class, subscribe to newsletters, or participate in surveys, questionnaires, promotions, sweepstakes or contests unless you are at least 18 years of age. 
4.Children's Privacy. 
This Site is not intended for use by children under the age of 17 years old. Palm Springs Doula recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Palm Springs Doula does not target or solicits our services or this Site to children under 18 years of age but rather targets our services and this Site to adults and parents. Palm Springs Doula does not knowingly collect or solicit personally identifiable information from children under the age of 18 or knowingly permit any children under the age of 18 years old to register with or use the Site. If a user indicates that he or she is under age 18 years old, the user will not be permitted to register with or enter the Site or submit personally identifiable information that would be transmitted to us via the Site. In the event we learn that we have collected personal information from a child under the age of 13 years of age via the Site, we will delete the information as soon as possible. If you believe we have information from or about a child under the age of 13 years old, please contact us immediately by email at: palmspringsdoula@gmail.com
5. Cookies. 
We may use small text files called cookies or similar technologies to improve overall Site experience. A cookie is a piece of data stored on the web browser of a user's hard drive. Cookies do not store or contain personally identifiable information. Cookies enable us to “relate” a user’s activities on and visits to our Site. Cookies must be enabled for you to use certain areas of the Site.  Third party advertisements on the Site may also contain cookies. Palm Springs Doula does not control these cookies. Users should review the privacy policy of the third party to determine whether and how the third party advertisers use cookies. Users can program their web browsers to warn them every time a cookie is sent. Users can also program their web browsers to refuse cookies. Please note that without cookies users may not have access to certain services or content on the Site. 
6. Aggregate Information. 
The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, IP addresses, External Websites (defined below in Section 7) linked to, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use. 
7. Disclosure. 
We may disclose your personally identifiable information that we collect and the data generated by cookies to our parent, subsidiary or affiliate entities within our corporate family, our subcontractors, third party partner entities and the vendors and service agencies that we may engage to assist us. For example, we may provide your personally identifiable information to an organization in order to complete a service (e.g., process your payment). Such third party entities will be restricted from further distributing your personally identifiable information and may be obligated to a written confidentiality agreement that is at least as protective of your personally identifiable information as the terms of this Privacy Policy and they will not be permitted to further distribute your personally identifiable information. However, such third party entities may use your personally identifiable information to send you marketing or promotional materials. We also will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority. We may also disclose your personally identifiable information to enforce the Terms of Use or to protect the safety and security of our users. We will not sell your personally identifiable information to any other company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Palm Springs Doula participates or to a purchaser of all or substantially all of Palm Springs Doula's assets to which this Site relates. 
8. Links to Third Party Sites. 
The Site may provide links to other websites or resources operated by other companies over which Palm Springs Doula does not own, operate or control ("External Websites"). Such links do not constitute an endorsement by Palm Springs Doula of those External Websites. You acknowledge and agree that Palm Springs Doula is providing these links to you only as a convenience, and further agree that Palm Springs Doula is not responsible for the content of such External Websites. Your use of External Websites is subject to the terms of use and privacy policies located on the linked to External Websites. You should review the privacy policies and terms of use of any External Websites to determine how these websites collect and/or use your personally identifiable information. 
9. Security. 
We may employ procedural and technological measures, consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, use, disclosure, alteration or destruction. Palm Springs Doula may use firewalls, internal restrictions, password protection and other security measures to help prevent unauthorized access to or disclosure of your personally identifiable information. 
10.Consent. 
Your use including, without limitation, to your provision of personally identifiable information constitutes your consent to our collection and use of your personal information in this Privacy Policy. 
11. Correction/Updating Personally Identifiable Information. 
Palm Springs Doula provides you with the ability to review, correct and delete any of the personally identifiable information that you have provided to us. If you wish to review or correct any information you have provided to us, you may contact us by email at palmspringsdoula@gmail.com
If you have any questions regarding this Privacy Policy please contact us via email at palmspringsdoula@gmail.com
Your California Privacy Rights- California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits users who are California residents to request and obtain from us once a year, free of charge, information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to: 

Rebecca M. 
70100 Mirage Cove Drive
Rancho Mirage, CA 92270

Updated: 13.18.17
 

Security

Release of Confidential Information: Please be aware your Doula will work closely with you, take notes about your conversations, including personal information you choose to disclose to her and information regarding your pregnancy, health, birth and postpartum, as well as any information regarding your child(ren). This information will be shared with your back up doula(s) just as means to insure continuity of care should she be unable to attend your birth. Palm Springs Doula understands the sensitivity of this information and will protect your personal information, but please be aware that this information may also be used for the purpose of re-certification, DONA certifications as a Birth Doula or Childbirth Educator. Also understand that this information may be considered and anonymously used for statistical purposes. 

Cancellations & Refunds

A non-refundable retainer of %40 is due at our first prenatal visit. This retainer reserves your due date month in the Palm Springs Doula calendar. The remaining portion is due by 36th week. Payment arrangements are available to break up payments into monthly installments.

You reserve the right to cancel services at any time. If you decide not to employ Palm Sprigs Doula after signing this contract, the following will apply: • Cancellation more than 4 weeks before your due date – 50% refund (less deposit) • Cancellation between 4 weeks and 2 weeks before your due date – 25% refund (less deposit) • Cancellation less than 2 weeks before your due date – no refund.

Failure to Provide Service & Backup Information:  Palm Springs Doula will make every effort to provide the services described here. In the case of a rapid birth or medical emergency, it may not become possible for these services to be provided. If you contact your Doula to advise that you are in labor, within three hours of your birth, but a Doula does not attend your birth due to an error on Pam Springs Doula's part, a refund of the total amount paid less retainer will be issued. If you fail to advise your Doula that you are in labor, timely, for whatever reason, you will not be due a refund or retainer of amounts paid. If there is a remaining balance outstanding, this will still be due. If you begin labor, and your Doula is unable to attend your birth for any reason  (major illness or accident, unexpected emergency, scheduled time away/vacation that you are already aware of, etc), you will be instructed to call a provided back-up doula. If you choose NOT to employ the back-up, no refund will be given. If you do indeed use the back-up, there is no need to pay anything additional, as she will be compensated for her work by Palm Springs Doula. In your prenatal visit and signing of your contract, you will be made aware of each of these points again and have a chance to discuss concerns if needed.